Minumum is $40.00 per Order


Terms and Conditions

Your use of our service indicates that you fully understand and agree to the contents of our Company's Terms and Conditions. ERhinestone.com reserves the right to change the contents of this Terms and Conditions at anytime and for whatever reason or purpose. Your continued use of our service after the changes made will subject you to the new Terms and Conditions.

1. The user is over 18 years of age.

2. If the user is a minor, he or she must be supervised by a parent who agrees to the contract and the minor's use.

3. The user is truthful in all the information disclosed on the website and agrees to what he or she is buying and to pay for it.

4. The user agrees to use the contents of this website only for the purpose of shopping and/or placing an order with us.

5. The user agrees that all materials, products and information found on this website will not be copied or reproduced except for personal use only.

6. Nothing from this website may be used in any way, form or manner without the written permission of ERhinestone.com.

7. Unauthorized use of any or all items appearing on this website could result in criminal or civil penalties.

Warranty
All items are warrantied for manufacturing defects.


Return Policy

All returns must be pre-authorized. Prior to returning the product purchased, please call our Customer Service to obtain your RETURN AUTHORIZATION NUMBER( R.A. No.) at 212-768-2182 during our normal business hours from 9:00am to 6:00pm, Monday to Friday and from 10:00am to 5:00pm on Saturday wthin 10 days of receipt of merchandise. PLEASE BE READY TO PROVIDE US THE FOLLOWING INFORMATIONS: YOUR NAME, YOUR COMPANY NAME AND YOUR INVOICE NUMBER.. Specially ordered merchandises and custom-made items are non-returnable. Merchandises sold by the piece may be returned within 10 days from receipt thereof. Items must be returned in the same condition in which it was originally shipped and it must be shipped in its original packaging with corresponding copy of invoice. THE RETURN AUTHORIZATION NUMBER (R.A.No) MUST BE CLEARLY DISPLAYED ON THE OUTSIDE OF THE PACKAGING. All shipping charges on returned merchandise is the sole responsibility of the customer returning the product. If the defective piece is sent back within 10 days, it is in it's original packaging, it has not been worn and we have more in stock, then it will be replaced. Any other instance will be repaired. Returns which result in customer retention of less than the minimum will incur a 50% restocking fee. We do not refund freight.



Claims

Any Claim for shortage or error in style must be made within 5 days of the receipt of the shipment

Any Claim for shipping refund on a late delivery must be made within 5 days of the receipt of the shipment. ( This can be applied only to UPS 2nd day, Next day & 3rd day select shipping )

Any Claim for non receipt of a package must be made within 20 days of the order being placed



Cancellations

Cancellations on any product already shipped will be treated as a return.
Custom orders and Special orders are not cancelable.


Order Changes

We cannot change orders once they are placed. Sometimes we may change upon request of customer but it is not guaranteed.

Payment Methods

We take Visa, Mastercard, American Express, Discover, Visa debit card and MC debit card.. If the credit card declines, we will send an email or call by the phone and retry several days only. Please check your email and/or voice mail for any messages and make sure to respond


Shipping Address

For new customers (customers purchasing less than 60 days,) we can only ship to the billing address of the credit card. In some circumstances, an alternate address can be added to the credit where we may be able to verify this with the credit card company, but we would need to be notified by this at the time of placing the order. If 2 addresses are filled into the shipping address during checkout (for example a PO Box and a street address,) we will correct it to the one which the credit card company verifies.


Your privacy is very important to us.

It is our Company's policy to keep our client's information secure and confidential. We do not sell, share or rent customer information with other companies or people. None of your information will be given out unless required by law. If you make a purchase from our website, Erhinestone.com will collect the following information from you: your name, your billing address, your shipping address, if this shipping address is a residential or a commercial address (UPS requirement), your telephone number, your e-mail address, your credit card number, its expiration date, and the CVV number (the last 3 digits on the back part of your credit card). Please be assured that all your personal information will only be used for the purpose of processing your orders.

Disclaimer

ERhinestone.com reserves the right to make changes, alterations or revisions to this website at any time and for whatever reason or purpose. ERhinestone.com will not answer for any typographical errors or any pricing errors on this website. Prices listed here are for internet sales only. They may differ from our Retail Store prices. ERhinestone.com reserves the right to refuse to ship and/or to cancel orders made through this website at any time especially if the order contains wrongful information, prices or description. ERhinestone.com provides services and materials on an "as is" basis and makes no warranty, either express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose and warranties concerning the non-infringement of third party rights for any product or service appearing on this website. ERhinestone.com shall not be liable for damages of any kind whatsoever, whether it be direct, indirect, incidental, punitive or consequential with respect to the use of the products or materials sold.


Shipping


We ship most of the items within 24 hours ( but not on Saturday, Sunday or National Holidays ) if the items are in stock. If it is not, you'll be notified by email or by the phone. Once the item is in stock, we will ship by the same shipping method in the order. For example, choosing "overnight" as a option, will have the product shipped that business day overnight. If the shipping method that you choose is not available for your address, we will change the shipping method to the closest type that which is available for your address. The shipping charges are not refunded if the address written in order is incorrect and the merchandise is returned.

UPS does not deliver on the weekends and national holidays and also does not count those days and the day of shipment as transit days. We can not take responsibility for any transit delay of orders once they are picked up by the carrier.


Service to 48 States Continental USA

Orders up to $100.00

UPS Ground (1-5 business day transit) $9.95
UPS 2nd day (2 business day transit) $20.00
UPS Next Day (1 business day transit) $35.00

Orders over $100.00

UPS Ground (1-5 business day transit) $7.95
UPS 2nd Day(2 business day transit) $16.00
UPS Next Day(1 business day transit) $35.00



Service to Alaska, Hawaii and Puerto Rico

All orders

UPS Blue(2 Business day Transit) $25.00
UPS Next day(1 business Transit) $45.00